Last Updated December 5th, 2018
STANDARD REFUND PROCESSYour return will be processed within 10 business days of receipt of your package. Once your return is processed, you will receive an email outlining the details of your return. If there is a refund due, a credit will be issued in the original form of payment. Refunds may take up to 10 business days to reflect on your original method of payment.
ADJUSTED REFUND PROCESS
In case of incorrectly shipped item(s) we must receive such item(s) before resending the correct item. Any price adjustment or refund if the item(s) is unavailable is processed within approximately ten (10) business days of our receipt of the items. Your refund will be credited back to the same payment method used to make the original purchase on the Website.
WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS WEBSITE AS NON-RETURNABLE.
FLAGSHIP RETAIL INC
3905 State Street, Suite 7-357
Santa Barbara California 93105
P (877) 778-9587
Monday through Friday 9 am to 5 pm (PST)