CUSTOMER CARE INFORMATION

Last Updated February 20th, 2019

*Subject to change without notice:

Normal Business Hours:

Monday through Friday from 9 am to 5 pm PT
We are closed most major US holidays.

Shipping Department hours:
Monday through Friday from 9 am to 2 pm PT
CLOSED DATES:

• July 4th- 5th 2019
• December 24th, 2019 - January 2, 2019

Our customer service is available to assist you with:

• Delivery questions
• Exchange and return queries
• Placing orders
• Product recommendations
• Events
• Store Locations

If you are having issues with an order or a return please contact us using this Customer Care Form or call us at (877) 778-9587.

You can also write to us; we would love to hear from you!

ATTN: eCommerce
FLAGSHIP RETAIL INC
3905 State Street, Suite 357
Santa Barbara California 93105
P (877) 778-9587
– Monday through Friday 9 am to 5 pm (PST)